Who fills a fully managed vending machine?
On a fully managed placement, replenishment is included rather than left to the host organisation. Visit frequency is based on demand, capacity, hours and access; compatible stock or sales data can provide further evidence where that technology is fitted.
Who handles a vending-machine fault?
Faults are reported through the agreed support contact so technical follow-up can be arranged for managed equipment. Response arrangements depend on the location, access and type of fault, so VendingNI does not publish an unsupported universal repair time.
Can products change after installation?
Yes, where the equipment, supply range and service arrangement allow it. Actual usage can show which lines sell quickly or slowly. A product change remains an operational decision rather than a guarantee that every requested item can be stocked.
What should I send VendingNI?
Provide the organisation, postcode, site type, workforce or venue population, daily footfall, opening hours, shifts, product preferences, proposed position and any payment requirements. Better site information allows a faster and more useful initial assessment.